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Troubleshooting

Solutions to some of the most common issues users encounter in Buddy.

  • Low storage space

    Learn how to change the data directory location and increase the storage space.

  • No refresh in Safari

    Learn how to deal with wesbite not refreshing on the Safari browser

  • Reporting feedback

    Learn how to solve your issues with Buddy and send feedback to Buddy support.

  • Resetting license

    Learn how to reset the self-hosted license.

  • Resetting workspace owner’s password

    Learn how to reset workspace owner's password.

  • Shared memory (/dev/shm)

    Learn more about Linux memory sharing and shared memory values.

  • Tunnel

    Learn how to use the SSH tunnel to help Buddy Support identify your issue.

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